Office Assistant - Surgical Group

Virtua Health; Cherry Hill Township (NJ); On-site; USD 53,554,000 - 74,530,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) / retirement plan

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health in New Jersey is seeking a Medical Office Clerk to handle front-desk duties, verify insurance, answer calls, schedule patient appointments, register patients, and enter all billing information into the system. Additional duties include collecting co-pays, processing pre-certifications and referrals, and preparing deposits.

May train and supervise office assistants at sites as needed. Strong communication, multitasking, and basic computer skills are required; 0-2 years of medical

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• HS diploma or equivalent required.

Responsibilities

• Answer phones and screen calls, directing to the appropriate staff.
• Schedule patient appointments and register patients with updated demographics and insurance.
• Enter charges/payments, collect co-pays, reconcile batches, and prepare deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and supervise office assistants at sites and act as resource.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.


• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.


• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.


• Responsible for preparing referrals and obtaining pre-certifications as required.


• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

• Excellent communication and customer service skills.


• Must have strong multi-tasking abilities and computer literacy.


• 0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Salary

$18.69 - $26.01 Hourly

Benefits

• medical/prescription, dental and vision insurance


• health and dependent care flexible spending accounts


• 403(b) (401(k) subject to collective bargaining agreement)


• paid time off


• paid sick leave as provided under state and local paid sick leave laws


• short-term disability


• optional long-term disability


• colleague and dependent life insurance and supplemental life and AD&D insurance


• tuition assistance


• an employee assistance program that includes free counseling sessions


• Eligibility for benefits is governed by the applicable plan documents and policies.