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FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg

Westfield (MA)

Remote

USD 40,000 - 55,000

Full time

Yesterday
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Job summary

Lugg is seeking a fully remote Customer Support Rep to provide exceptional email, chat, and SMS support to various stakeholders. This role focuses on ensuring world-class customer satisfaction and requires thinking strategically about operational improvements. The position offers a competitive salary with benefits.

Responsibilities

  • Provide email, chat and SMS support to Customers, Luggers & Retailers.
  • Achieve world-class customer satisfaction ratings.
  • Perform real-time analysis and problem-solving of orders.

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >

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