FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg; Menlo Park (CA); Remote; USD 44,000 - 52,000; Full time

Job summary

A leading company is seeking a fully remote Customer Support Representative to assist customers and enhance operational efficiency. The ideal candidate will excel in providing support via email, chat, and SMS while achieving high customer satisfaction ratings. This role offers a salary of up to $52K per year along with competitive benefits.

Qualifications

• Experience in customer support roles.
• Strong analytical and problem-solving skills.
• Ability to work remotely and adapt to various challenges.

Responsibilities

• Provide email, chat, and SMS support to customers.
• Achieve world-class customer satisfaction ratings.
• Perform real-time analysis and problem-solving of orders.

Skills

Email Support

Chat Support

SMS Support

Problem-Solving

Operational Improvements

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >

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