FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg; Knightdale (NC); Remote; USD 40,000 - 52,000; Full time

Job summary

A leading company in logistics seeks a fully remote Customer Support Rep to join their team. In this role, you'll provide vital support through email, chat, and SMS, focusing on achieving high customer satisfaction and operational efficiency. Competitive benefits are included, and the company is hiring quickly.

Qualifications

• Experience in customer support roles.
• Strong problem-solving skills.
• Excellent communication skills.

Responsibilities

• Provide email, chat, and SMS support to Customers, Luggers & Retailers.
• Achieve world-class customer satisfaction ratings.
• Perform real-time analysis and problem-solving of orders.

Skills

Customer Satisfaction

Problem Solving

Communication

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >

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