FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Brightree; Citrus Heights (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Customer Service representative to assist users with their software application. The role involves answering inquiries, resolving customer issues, and keeping up with product updates. This position offers remote work flexibility and competitive pay.

Benefits

Medical

Dental

Vision

401k match

PTO

Responsibilities

• Answer questions regarding the Brightree software application.
• Diagnose and resolve customer questions or problems.
• Track and document inbound support requests.

Job description

Customer Service / Remote - Anywhere in U.S.

Compensation: Up to $27 per hour

Benefits: Medical, dental & vision, 401k match, PTO

Job Responsibilities:

1. Answer questions regarding the Brightree software application and its extended services in a friendly, effective, and efficient manner.
2. Diagnose and resolve basic and complex customer questions or problems over the telephone or through electronic communication.
3. Track and document inbound support requests and ensure proper notation of customer problems and issues.
4. Stay abreast of current technology in products, design changes, and new products offered.

Note: Hiring Immediately.