FT CALL CENTER REPRESENTATIVE - WORK FROM HOME

Transformations Care Network; Raleigh (NC); Remote; Full time

Job summary

A leading company is seeking customer service representatives to provide compassionate support to individuals in crisis. This fully remote role involves handling inbound calls, conducting screenings, and maintaining documentation. Join a diverse team dedicated to ensuring continuity of care.

Benefits

Medical

Dental

Vision

401K

Responsibilities

• Handle inbound calls and conduct initial screenings.
• Provide compassionate support to individuals in crisis.
• Maintain accurate documentation and ensure compliance.

Job description

Customer Service / Fully Remote

Location: Anywhere in U.S.

Compensation: Up to $23 per hour

Benefits: Medical, dental, & vision; 401K

Job Responsibilities:

1. Handle inbound calls, conducting initial screenings and assessments to gather vital information.
2. Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
3. Maintain accurate documentation of client information and ensure compliance with privacy regulations.
4. Collaborate with a diverse team to ensure seamless transitions and continuity of care.

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