FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Anagram; Castro Valley (CA); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company in customer service is seeking a Customer Support Representative to provide empathetic and timely support to customers across the U.S. This remote role involves guiding customers through features, maintaining knowledge bases, and collaborating with teams to enhance customer experience. Join us and be part of a supportive environment with industry-leading benefits.

Benefits

Medical, dental & vision

401k

MacBook provided

Qualifications

• Timely and accurate support via chat and email.
• Maintain and update internal knowledge bases.

Responsibilities

• Guide customers through features and functionalities.
• Collaborate with teams for a smooth customer experience.

Skills

Customer Support

Empathy

Job description

Customer Service / Remote] - Anywhere in U.S. / Industry-leading salary / Medical, dental & vision / 401k / MacBook provided - As a Customer Support Rep at Anagram, you will : Provide timely, accurate, and empathetic support to customers via chat and email; Understand and identify customer needs, guiding them through specific features and functionalities; Maintain and update internal knowledge bases and customer records; Collaborate cross-functionally with other teams to ensure a smooth customer experience; Share updates about new features, improvements, or processes with customers...Hiring Immediately >

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