FT Business Office Manager

Aventura-Health-Grou; Walton Hills (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Supportive leadership team

Professional growth opportunities

Meaningful work in a resident-focused環

Job summary

Aventura at Walton Hills seeks an experienced and detail-oriented Business Office Manager to oversee daily administrative and financial functions, ensuring accurate records, timely billing, and excellent customer service.

The role is full-time and collaborates with leadership, billing staff, and care teams to maintain compliance and quality resident services.

Qualifications

• Associate or bachelor's degree in business, accounting, healthcare administration, or related field.
• Experience in a business office, healthcare, long-term care, skilled nursing, or related environment.
• Experience with Medicare, Medicaid, insurance billing, and accounts receivable preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Maintain confidentiality and handle sensitive financial information.
• Proficiency with Microsoft Office and computerized billing/accounting systems.
• Ability to work independently while collaborating with leadership and staff.

Responsibilities

• Manage daily business office operations and ensure efficient administrative processes.
• Oversee resident billing, accounts receivable, collections, and payment processing.
• Maintain accurate resident financial records and update as needed.
• Assist with Medicaid, Medicare, private-pay billing and documentation.
• Monitor outstanding accounts and follow up on unpaid balances.
• Collaborate with residents and families on billing questions and payment arrangements.
• Process admissions, discharges, and changes in resident financial status.
• Maintain organized financial and administrative records per policies and regulations.
• Prepare reports and provide financial information to facility leadership.
• Collaborate with Administrator, billing team, nursing, social services to resolve account issues.
• Assist with audits and ensure required documentation is complete.
• Handle confidential resident and financial information with discretion.
• Support payroll, accounts payable, purchasing, and other office functions.
• Ensure compliance with company policies and applicable long-term care regulations.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Attention to detail

Confidentiality

Independent worker

Education

Associate or Bachelor's degree in business, accounting, healthcare administration

Tools

Microsoft Office

Billing/accounting systems

Job description

Now Hiring: Full-Time Business Office Manager

Aventura at Walton Hills

Aventura at Walton Hills is seeking an experienced and detail-oriented Business Office Manager to join our team. The Business Office Manager is responsible for overseeing the day-to-day administrative and financial functions of the facility while ensuring accurate records, timely billing, and excellent customer service.

What We Offer

• Competitive compensation

• Comprehensive benefits for eligible employees

• Supportive leadership team

• Professional growth opportunities

• Meaningful work in a resident-focused environment

• Positive and collaborative workplace

Position Responsibilities

• Manage the daily operations of the business office and ensure efficient administrative processes.

• Oversee resident billing, accounts receivable, collections, and payment processing.

• Maintain accurate resident financial records and ensure information is updated as needed.

• Assist with Medicaid, Medicare, private-pay, and other payer-related billing and documentation.

• Monitor outstanding accounts and follow up on unpaid balances.

• Work closely with residents and families regarding billing questions, account balances, payment arrangements, and financial documentation.

• Process admissions, discharges, and changes in resident financial status accurately and timely.

• Maintain organized financial and administrative records in accordance with facility policies and regulatory requirements.

• Prepare reports and provide financial information to facility leadership as needed.

• Collaborate with the Administrator, corporate billing team, nursing department, social services, and other departments to resolve account issues.

• Assist with audits and ensure required documentation is complete and readily available.

• Handle confidential resident and financial information with professionalism and discretion.

• Support payroll, accounts payable, purchasing, and other office functions as assigned.

• Ensure compliance with company policies, state and federal regulations, and applicable long-term care requirements.

Qualifications

• Associate or bachelor's degree in business, accounting, healthcare administration, or a related field preferred.

• Previous experience in a business office, healthcare, long-term care, skilled nursing, or related environment.

• Experience with Medicare, Medicaid, insurance billing, and accounts receivable is highly preferred.

• Strong organizational and time-management skills.

• Excellent written and verbal communication skills.

• Strong attention to detail and accuracy.

• Ability to maintain confidentiality and handle sensitive financial information.

• Proficiency with Microsoft Office and computerized billing/accounting systems.

• Ability to work independently while collaborating effectively with facility leadership and staff.

Join Our Team!