Resident Billing & Office Operations Manager

Aventura at Walton Hills; Bedford, Northern (OH, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits for eligible 직원

Supportive leadership team

Professional growth opportunities

Meaningful work in a resident-focused環

Job summary

Aventura at Walton Hills is seeking an experienced and detail-oriented Business Office Manager to oversee the daily financial and administrative functions of the facility.

You will manage resident billing, accounts receivable, ensure accurate records, and support compliant documentation while delivering excellent customer service to residents and families. Collaborative leadership and accurate reporting are essential.

Qualifications

• Experience in business office, healthcare, long-term care, or related environment.
• Experience with Medicare/Medicaid billing and accounts receivable is highly preferred.
• Strong organizational and time-management abilities.
• Ability to maintain confidentiality and handle sensitive financial information.

Responsibilities

• Oversee daily business office operations and ensure efficient administrative processes.
• Manage resident billing, accounts receivable, collections, and payments.
• Maintain accurate resident financial records and update as needed.
• Assist with Medicaid, Medicare, private-pay, and other payer-related billing.
• Monitor outstanding accounts and follow up on unpaid balances.
• Collaborate with residents, families, and departmental staff on billing questions.
• Process admissions, discharges, and changes in resident financial status.
• Prepare financial reports for facility leadership.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Confidentiality

Microsoft Office proficiency

Education

Associate or bachelor's degree in business, healthcare administration, or related field

Tools

Billing/accounting software

Billing systems (Medicare/Medicaid)

Microsoft Office

Job description

Aventura at Walton Hills is seeking an experienced and detail-oriented Business Office Manager to oversee the daily financial and administrative functions of the facility.

You will manage resident billing, accounts receivable, ensure accurate records, and support compliant documentation while delivering excellent customer service to residents and families. Collaborative leadership and accurate reporting are essential.