FSQA Lead Technician — 3rd Shift: Quality & Compliance

S&D Coffee; Little Rock (AR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

WestRock is seeking a FSQA Lead Technician for the 3rd shift in Little Rock, AR. You will oversee FSQA Technicians I & II, lead process improvements, and ensure all quality controls meet specifications. The role reports to the FSQA Supervisor and may cover supervisor duties in their absence.

Responsibilities include enforcing policies, training staff, managing daily tasks, auditing SOPs/GMPs, and conducting lab testing and calibration. Strong leadership and QA experience are essential.

Qualifications

• 3 years QA related experience or equivalent combination of education and experience.
• Experience in quality inspection, testing, data collection, leadership teamwork, and organizational skills.

Responsibilities

• Enforce WestRock policies and Food Safety & Quality Management System requirements.
• Lead, mentor, and train FSQA Technicians; assist with onboarding.
• Manage daily task assignments and execution of duties for technicians.
• Ensure adherence to SOPs, GMPs, and quality control programs.
• Oversee QA lab operations and perform equipment calibration and verification.
• Verify BOMs and conduct Supersack testing (particle & color analysis).
• Confirm pallet counts and lead sensory evaluations.
• Collect retain and third-party samples as required.
• Inspect raw materials, WIP, and finished products for compliance with specifications (color, moisture, density, grind, weights, packaging integrity, brewing performance).
• Accurately record test results in the quality database.
• Identify and segregate nonconforming goods; test products on hold.
• Maintain housekeeping standards for a clean, safe, GMP-compliant environment.
• Serve as backup to FSQA Supervisor when necessary.

Job description

WestRock is seeking a FSQA Lead Technician for the 3rd shift in Little Rock, AR. You will oversee FSQA Technicians I & II, lead process improvements, and ensure all quality controls meet specifications. The role reports to the FSQA Supervisor and may cover supervisor duties in their absence.

Responsibilities include enforcing policies, training staff, managing daily tasks, auditing SOPs/GMPs, and conducting lab testing and calibration. Strong leadership and QA experience are essential.