FSQA Technician - Second Shift: Quality & Lab Inspection

Westrock Coffee; Conway (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Westrock Coffee is seeking a FSQA Technician I to perform real-time quality control checks across raw materials, in-process items, and finished products. You will operate and calibrate lab instruments, verify records, and document results to ensure compliance with FSMA and internal standards.

The role requires up to two years in quality inspection and a lab setting, strong math skills, and proficiency in Microsoft Office. Second shift with a focus on accuracy and teamwork is emphasized.

Qualifications

• High school diploma or GED required.
• 1-2 years of experience in quality inspection, auditing, data collection, or testing.
• Minimum 6 months of experience in a laboratory setting.
• Proficiency in Microsoft Office and database systems.
• Ability to read and interpret technical documents and specifications.
• Strong attention to detail and logical reasoning skills.
• Effective communication and teamwork abilities.
• Ability to follow schedules, SOPs, and written instructions.
• English reading and speaking proficiency.
• Prior experience in food manufacturing preferred.
• Strong math skills, including percentages, averages, and standard deviation.

Responsibilities

• Conduct inspections on packaging and products to ensure they meet defined specifications.
• Perform in-process quality checks and evaluate the accuracy of work performed by production and QA personnel.
• Ensure all products meet specification requirements and comply with FSMA and Global Food Safety standards.
• Execute quality checks including pressure, sensory evaluation, product specific measurements/evaluations, lab quality checks and analysis, weights, date codes, and packaging integrity.
• Perform lab analysis of products.
• Enter test results into the quality database and complete required documentation for lab samples.
• Identify and segregate nonconformances and notify FSQA leadership for appropriate disposition.
• Visually inspect finished product containers/cases for defects or inconsistencies.
• Conduct testing on held or reworked products as assigned.
• Maintain cleanliness and organization of the lab to ensure a safe and compliant environment.
• Calibrate and maintain laboratory equipment according to established procedures.
• Adhere to all company policies, procedures, safety standards, and GMP requirements.
• Collaborate with team members and contribute to FSQA goals by performing additional duties as assigned.

Skills

Attention to detail

Logical reasoning

Microsoft Office

Database systems

Technical reading

Communication

Teamwork

SOPs

English proficiency

Food manufacturing

Math skills

Education

High school diploma or GED

Job description

Westrock Coffee is seeking a FSQA Technician I to perform real-time quality control checks across raw materials, in-process items, and finished products. You will operate and calibrate lab instruments, verify records, and document results to ensure compliance with FSMA and internal standards.

The role requires up to two years in quality inspection and a lab setting, strong math skills, and proficiency in Microsoft Office. Second shift with a focus on accuracy and teamwork is emphasized.