FSQA Technician (2nd Shift) – Real-Time Quality

Westrock Coffee Company; Conway (AR); On-site; USD 40,000 - 45,000; Full time

Job summary

Westrock Coffee Company is seeking a FSQA Technician I to perform real-time quality checks on raw materials, in-process items, and finished products throughout the production cycle.

The role ensures compliance with food safety regulations and internal standards, calibrates lab instruments, records results, and supports FSQA leadership with nonconformance handling and continuous improvement.

Qualifications

• High school diploma or GED required.
• 1–2 years of quality inspection, auditing, data collection, or testing experience.
• Minimum 6 months in a laboratory setting.
• Proficiency in Microsoft Office and database systems.
• Ability to read and interpret technical documents and specifications.
• Strong attention to detail and logical reasoning skills.
• Effective communication and teamwork abilities.
• Ability to follow schedules, SOPs, and both verbal and written instructions.
• English proficiency in reading and speaking.

Responsibilities

• Conduct inspections on packaging and products to ensure compliance with specifications.
• Perform in-process quality checks and evaluate the accuracy of work by production and QA personnel.
• Ensure products meet specifications and comply with FSMA and Global Food Safety standards.
• Execute quality checks including pressure, sensory evaluation, and packaging integrity.
• Perform lab analysis of products.
• Enter test results into the quality database and document lab samples.
• Identify nonconformances and notify FSQA leadership for disposition.
• Visually inspect finished product containers for defects.
• Test held or reworked products as assigned.
• Maintain cleanliness and organization of the lab for safety and compliance.
• Calibrate and maintain laboratory equipment per procedures.
• Adhere to company policies, safety standards, and GMP requirements.
• Collaborate with team members and contribute to FSQA goals.

Skills

Attention to detail

Teamwork

Reading technical documents

Math skills

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Database systems

Job description

Westrock Coffee Company is seeking a FSQA Technician I to perform real-time quality checks on raw materials, in-process items, and finished products throughout the production cycle.

The role ensures compliance with food safety regulations and internal standards, calibrates lab instruments, records results, and supports FSQA leadership with nonconformance handling and continuous improvement.