Frozen Foods Experience Leader

Kroger Co.; Novi (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Co. is seeking a dedicated team member to create an outstanding customer experience and maintain a safe, clean store environment in Novi, MI.

You will support the department manager in achieving sales and profit goals while upholding our core values of respect, integrity, and safety. Responsibilities include helping customers, answering product questions, monitoring freshness and temperatures, stocking merchandise, and reporting discrepancies.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Create an environment where customers feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Inform customers of specials and promotions.
• Recommend items to customers to meet their needs.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to food safety regulations and maintain proper temperature logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents and safety risks.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger Co. is seeking a dedicated team member to create an outstanding customer experience and maintain a safe, clean store environment in Novi, MI.

You will support the department manager in achieving sales and profit goals while upholding our core values of respect, integrity, and safety. Responsibilities include helping customers, answering product questions, monitoring freshness and temperatures, stocking merchandise, and reporting discrepancies.