Frontline Teller & Customer Care Specialist

United Fidelity Bank; Cowden (IL); On-site; USD 32,000 - 38,000; Full time

Job summary

United Fidelity Bank is seeking a Teller Taskforce to be the friendly face of our branches, handling deposits, withdrawals, cash orders, money orders, check cashing, vault operations, and ATM balancing with accuracy and discretion.

You will promote products and services, answer inquiries, and assist management as needed. A high school diploma and prior cash handling experience are required. Weekend and evening shifts are part of this role, with a focus on excellent customer service and teamwork.

Qualifications

• Strong customer service focus.
• Excellent interpersonal and verbal communication skills.
• Computer literacy and basic financial software knowledge.
• High integrity with sensitive information.
• Energetic team player.

Responsibilities

• Process deposits and withdrawals accurately.
• Balance drawers and vaults.
• Handle check cashing and money orders.
• Cross-sell bank products and refer to appropriate departments.
• Answer customer questions and educate on services.

Skills

Customer service

Interpersonal skills

Verbal communication

Integrity

Team player

Computer literacy

Education

High School diploma or GED

Job description

United Fidelity Bank is seeking a Teller Taskforce to be the friendly face of our branches, handling deposits, withdrawals, cash orders, money orders, check cashing, vault operations, and ATM balancing with accuracy and discretion.

You will promote products and services, answer inquiries, and assist management as needed. A high school diploma and prior cash handling experience are required. Weekend and evening shifts are part of this role, with a focus on excellent customer service and teamwork.