Frontline Teller: Deliver Friendly, Efficient Banking

Community Financial System, Inc.; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. is seeking a Teller to join our branch team, delivering a welcoming, accurate, and customer-focused banking experience. You will process deposits, withdrawals, payments, and check cashing with identity and funds verification to ensure accuracy and compliance.

You will listen to customers, explain products and digital tools, and refer to specialists when needed, while upholding security and operational standards to support a smooth daily flow at the branch.

Responsibilities

• Customer Experience & Service Delivery: Serve as a welcoming and professional first point of contact for customers entering the branch.
• Process routine financial transactions, including deposits, withdrawals, payments, and check cashing with verification of identity and funds.
• Engage customers to understand needs and educate them on digital banking tools and self-service options.
• Support lobby management and guide customers to the right team member or service area.
• Answer calls promptly and professionally, directing inquiries per bank standards.

Job description

Community Financial System, Inc. is seeking a Teller to join our branch team, delivering a welcoming, accurate, and customer-focused banking experience. You will process deposits, withdrawals, payments, and check cashing with identity and funds verification to ensure accuracy and compliance.

You will listen to customers, explain products and digital tools, and refer to specialists when needed, while upholding security and operational standards to support a smooth daily flow at the branch.