Frontline Shift Coach: Fast, Friendly Service Leader

ANCHOR POINT MANAGEMENT GROUP; Menasha (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

ANCHOR POINT MANAGEMENT GROUP seeks a shift leader to provide operational coverage and supervise restaurant activities at our Menasha, WI location. You will supervise staff, ensure food safety, and deliver consistent customer satisfaction while maintaining cleanliness and quality standards.

The role involves hands-on supervision, coaching, and occasional opening/closing duties, with a focus on service speed and accuracy. 18+ and flexible hours are required.

Qualifications

• Must be at least 18 years old.
• Prefer internal promotion candidates who completed all required training.
• High school diploma or GED preferred.
• Minimum 6 months in a shift supervisory role in a service setting.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills; punctual and hygienic.

Responsibilities

• Greet customers and take orders accurately.
• Prepare and package food and drinks per restaurant standards.
• Operate cash registers, process payments, and provide change.
• Maintain cleanliness of all areas including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws.

Skills

Shift management

Customer service

Food safety

Team leadership

Education

High school diploma or GED

Job description

ANCHOR POINT MANAGEMENT GROUP seeks a shift leader to provide operational coverage and supervise restaurant activities at our Menasha, WI location. You will supervise staff, ensure food safety, and deliver consistent customer satisfaction while maintaining cleanliness and quality standards.

The role involves hands-on supervision, coaching, and occasional opening/closing duties, with a focus on service speed and accuracy. 18+ and flexible hours are required.