Frontline Retail Supervisor - Rider Care & Brand Advocate

Specialized Bicycle Components; Santa Rosa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Specialized Bicycle Components in Santa Rosa, CA is seeking a Store Supervisor who blends a passion for people with retail excellence. You will lead the floor, support the team, and uphold brand standards to deliver world-class rider care.

As the front-line host for riders on-site and remote, you identify needs, locate goods and services, and provide solutions with enthusiasm, product knowledge, and customer service mastery.

Qualifications

• Balancing a passion for people and retail excellence on the store floor.
• Leading and supporting a team while delivering rider-focused service to identify and locate goods and experiences.

Responsibilities

• Lead the front-line store team on the floor and ensure exceptional rider care.
• Identify rider needs and locate goods, services, and experiences to provide solutions.

Skills

Store leadership

Customer service

Job description

Specialized Bicycle Components in Santa Rosa, CA is seeking a Store Supervisor who blends a passion for people with retail excellence. You will lead the floor, support the team, and uphold brand standards to deliver world-class rider care.

As the front-line host for riders on-site and remote, you identify needs, locate goods and services, and provide solutions with enthusiasm, product knowledge, and customer service mastery.