Bike Shop Supervisor & Rider-Experience Lead

Specialized Bicycle Components, Inc.; Santa Rosa (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Health Savings Account

Disability (short/long)

Life insurance

401(k) with match

Vacation

Parental leave

Company holidays

Employee discounts

Fitness & Events Reimbursement

Uniform Allowance

Commuter Benefits

Job summary

Specialized Bicycle Components, Inc. in Santa Rosa, CA is seeking a Supervisor for The Bike Peddler. The role leads the floor team, mentors staff, and delivers exceptional rider-focused service to customers and riders both in-store and remote.

You will help ensure product availability, training adherence, and a welcoming, efficient customer experience. The role requires retail experience, strong communication, and the ability to stand for long periods and lift up to 50 lbs.

Qualifications

• Bike shop experience preferred.
• 1+ years of retail experience preferred.
• Strong communication and customer service skills.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Deliver world-class rider service to customers in-store and on the floor.
• Assist in achieving store sales and profitability goals.
• Maintain visual merchandising standards and product presentation.
• Open/close duties when manager is absent and ensure daily cleanliness.

Skills

Bike shop experience

Retail experience

Customer service

Communication

Job description

Specialized Bicycle Components, Inc. in Santa Rosa, CA is seeking a Supervisor for The Bike Peddler. The role leads the floor team, mentors staff, and delivers exceptional rider-focused service to customers and riders both in-store and remote.

You will help ensure product availability, training adherence, and a welcoming, efficient customer experience. The role requires retail experience, strong communication, and the ability to stand for long periods and lift up to 50 lbs.