Rider Experience Specialist – Bike Shop

Specialized Bicycle Components; State College (Centre County); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental

Vision

401(k) with match

Paid parental leave

Employee discounts

Commuter benefits

Résumé du poste

Specialized Bicycle Components seeks a Cycling Specialist to be the front line in our store, engaging with riders and providing authentic, ride-focused service. You will help customers locate goods, services, and experiences, delivering solutions quickly to keep riders riding longer and better.

You’ll be part of a team that emphasizes inclusive, transformative experiences, strong product knowledge, and dependable attendance. Prior bike shop experience and a passion for cycling are highly valued.

Qualifications

• Passion for cycling and the Specialized brand.
• Bike shop experience preferred.
• Excellent communication with riders and team members.
• Ability to stand for long periods and lift at least 50 lbs.

Responsabilités

• Deliver world class rider-service to drive sales and rider satisfaction.
• Engage with riders, understand needs, and offer options and advice.
• Inspire customers, celebrate purchases, and create positive impressions of Specialized.
• Maintain visual merchandising standards and restock/product presentation areas.
• Ensure store cleanliness and perform light janitorial tasks.
• Stay up-to-date on product features via training and company literature.

Connaissances

Passion for cycling

Bike shop experience

Excellent communication

Retail customer service

Description du poste

Specialized Bicycle Components seeks a Cycling Specialist to be the front line in our store, engaging with riders and providing authentic, ride-focused service. You will help customers locate goods, services, and experiences, delivering solutions quickly to keep riders riding longer and better.

You’ll be part of a team that emphasizes inclusive, transformative experiences, strong product knowledge, and dependable attendance. Prior bike shop experience and a passion for cycling are highly valued.