Frontline Patient Access Specialist (Part-Time/PRN)

R1 RCM, Inc.; Appleton (WI); Presencial; USD 23 000 - 32 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Benefits package

Team environment

Career growth opportunities

Resumo da oferta

R1 RCM Inc. is seeking a Patient Access Representative for the Ascension St. Elizabeth Hospital location in Wisconsin. This PRN, part-time role (48+ hours per month, 24 hours on call) puts you at the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

You will handle check-in across multiple computer systems, collect patient information, answer questions, and collaborate with care teams to support timely access to care.

Qualificações

• High School Diploma or GED.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsabilidades

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Conhecimentos

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Phone screening

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

R1 RCM Inc. is seeking a Patient Access Representative for the Ascension St. Elizabeth Hospital location in Wisconsin. This PRN, part-time role (48+ hours per month, 24 hours on call) puts you at the first point of contact for patients, ensuring fast, compassionate, and accurate access to care.

You will handle check-in across multiple computer systems, collect patient information, answer questions, and collaborate with care teams to support timely access to care.