Frontline Operations Supervisor: Safety-First Leader

Jobtome; Arkansas; On-site; USD 34,000 - 53,000; Full time

Job summary

FedEx is seeking an Operations Supervisor to lead day-to-day activities and manage a team of Package Handlers, ensuring safe and efficient sortation in the facility.

You will drive safety initiatives under the Safety Above All Culture, coach staff, handle staffing, performance evaluations, and coordinate with the linehaul department as needed. This role requires strong leadership and communication skills.

Qualifications

• Minimum Education includes High school diploma or GED; Bachelor’s degree preferred.
• In lieu of experience, certification program or Associate's Degree or 2+ years of college toward degree.
• Bachelor's Degree preferred.

Responsibilities

• Champion FedEx's Safety Above All Culture and initiatives.
• Hire, coach, train, recognize and evaluate staff; manage performance and discipline.
• Plan, organize, staff, direct and control day-to-day operations.
• Assign and manage employees for safe and efficient sortation and cost control.
• Analyze performance and drive improvements in key metrics.
• Lead daily meetings and communicate updates to staff; public speaking as needed.
• Develop and administer employee relations and safety strategies.
• Investigate and resolve customer service issues; escalate when appropriate.
• Train new employees on duties, FXG policies, safety and QA requirements.
• Mentor and develop skills of junior Supervisors.
• Adapt to changing business needs with urgency and positive leadership.
• Perform other duties as assigned.

Skills

Leadership

People skills

Business judgment

Communication

Training

Data interpretation

MS Office

Tech literacy

Mentoring

Education

High school diploma or GED

Bachelor’s degree preferred

Associate’s degree / 2+ years college

Tools

N/A

Job description

FedEx is seeking an Operations Supervisor to lead day-to-day activities and manage a team of Package Handlers, ensuring safe and efficient sortation in the facility.

You will drive safety initiatives under the Safety Above All Culture, coach staff, handle staffing, performance evaluations, and coordinate with the linehaul department as needed. This role requires strong leadership and communication skills.