Frontline Office Specialist: Customer Service & Admin

Cooperative-Farmers-Elevator-1; Ocheyedan (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

Cooperative Farmers Elevator is seeking an Office Support Specialist to serve as the front-line contact for customers in a fast-paced office environment. You will handle diverse inquiries and support daily office operations, contributing to the cooperative's success.

Key responsibilities include administrative tasks, billing, reporting, accounts receivable, and keeping accurate records. The role requires strong communication, teamwork, and flexibility to adapt to seasonal work patterns.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication.
• Proficiency in Microsoft Office Suite.
• Ability to handle inquiries and resolve issues.
• Flexible schedule and team player.

Responsibilities

• Assist in administrative duties: answering phone calls, providing counter sales and customer service.
• Communicate and build great relationships with all employees and customers.
• Perform billing of CFE products and transfers.
• Perform truck scale, grain probing, and grading procedures when needed.
• Assist with grain contracts, settlements, reporting, and enter contracts for producers.
• Assist with day and month end reconciliation & process.
• Process accounts receivable (AR) payments.
• Receive and verify products against purchase orders (POs).
• Help to complete monthly inventory of all location products.
• Develop knowledge of location-specific processes to answer questions.

Skills

Customer service

Communication skills

Microsoft Office

Organizational skills

Time management

Team player

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

Job description

Cooperative Farmers Elevator is seeking an Office Support Specialist to serve as the front-line contact for customers in a fast-paced office environment. You will handle diverse inquiries and support daily office operations, contributing to the cooperative's success.

Key responsibilities include administrative tasks, billing, reporting, accounts receivable, and keeping accurate records. The role requires strong communication, teamwork, and flexibility to adapt to seasonal work patterns.