Frontline Loss Prevention Specialist

The TJX Companies, Inc.; Durham (NC); On-site; USD 1,515,000 - 2,562,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Employee referral bonuses

Credit union

Healthcare benefits?

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a store associate in Durham, NC. The role focuses on loss prevention duties, customer service, and maintaining a safe, welcoming shopping environment. The associate wears a body worn camera and upholds company policies while supporting store teams.

You'll greet customers, deter theft, report incidents, and help manage front-of-store operations. This entry-level role requires strong communication and reliability, with 0–2 years in retail or

Qualifications

• Excellent verbal and written communication skills.
• Ability to make sound decisions under pressure.
• Ability to work independently and take initiative.
• Strong organizational skills and time management.
• Able to stand for long periods and assist customers.
• 0–2 years retail or security experience welcomed.

Responsibilities

• Maintain proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss and dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete uniform including a Body Worn Camera.
• Greet customers, demonstrate courtesy and respect.
• Be stationed at front of store or in a department.
• Refer customers to management or customer service via radio.
• Observe and report suspicious behavior or incidents.
• Conduct a closing safety sweep with management.
• Adhere to Company Policy and Procedures.
• Document incidents in AIIM Case Management.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Retail experience

Security awareness

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a store associate in Durham, NC. The role focuses on loss prevention duties, customer service, and maintaining a safe, welcoming shopping environment. The associate wears a body worn camera and upholds company policies while supporting store teams.

You'll greet customers, deter theft, report incidents, and help manage front-of-store operations. This entry-level role requires strong communication and reliability, with 0–2 years in retail or