Frontline Loss Prevention & Guest Experience Lead

Burlington Stores, Inc.; La Mesa (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate in La Mesa, California. In this role, you will help create a secure shopping environment while delivering outstanding customer service. Your presence at store entrances and exits will help deter theft and ensure customer safety.

The ideal candidate will bring 1+ years of experience in customer service, retail, or loss prevention, and exhibit strong communication and leadership skills. Flexibility to work nights, weekends, and holidays is necessary.

Qualifications

• 1+ years of experience in customer service, retail, or loss prevention.
• Ability to work in a fast-paced environment.
• Strong communication skills with customers and co-workers.

Responsibilities

• Maintain a professional appearance and be vigilant at the store entrance.
• Greet every customer with a warm smile and friendly greeting.
• Provide support in training associates on theft reduction programs.

Skills

Customer service

Asset Protection

Loss Prevention

Communication skills

Leadership skills

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate in La Mesa, California. In this role, you will help create a secure shopping environment while delivering outstanding customer service. Your presence at store entrances and exits will help deter theft and ensure customer safety.

The ideal candidate will bring 1+ years of experience in customer service, retail, or loss prevention, and exhibit strong communication and leadership skills. Flexibility to work nights, weekends, and holidays is necessary.