Frontline Loss Prevention & Customer Service Associate

The TJX Companies, Inc.; Brookline (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP (Employee Assistance Program)

401(k) associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Brookline, MA to support Loss Prevention and store operations. You’ll help deter theft, greet customers, and coordinate with management to ensure a safe shopping environment.

Role emphasizes independent work, strong communication, and the ability to stand for long periods while following company policies and procedures. Competitive benefits and a focus on development are highlighted.

Qualifications

• Strong verbal and written communication skills.
• Ability to take initiative and work independently.
• Able to stand for long periods and handle a retail environment.

Responsibilities

• Maintain a professional front-of-store presence.
• Act as a visual deterrent to prevent loss and wear a Body Worn Camera.
• Greet customers, assist by directing to management or service.
• Observe and report suspicious activity to LP or store management.
• Conduct a closing safety sweep with management.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina - stand for long periods

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Brookline, MA to support Loss Prevention and store operations. You’ll help deter theft, greet customers, and coordinate with management to ensure a safe shopping environment.

Role emphasizes independent work, strong communication, and the ability to stand for long periods while following company policies and procedures. Competitive benefits and a focus on development are highlighted.