Frontline Loss Prevention & Customer Safety Associate

The TJX Companies, Inc.; Holland (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a Loss Prevention associate for TJ Maxx in Holland, OH.

You will help protect the store by acting as a visual deterrent, wearing a body worn camera, and supporting a safe, positive shopping experience. In collaboration with store teams and management, you will stand at the front of the store, greet customers, respond to requests, report suspicious activity, and document incidents.

Qualifications

• 0-2 years retail or security experience.
• Strong verbal and written communication.
• Ability to stand for long periods of time.
• Ability to take initiative and work independently.
• Prioritizes and organizes workload.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand for long periods

Job description

The TJX Companies, Inc. is seeking a Loss Prevention associate for TJ Maxx in Holland, OH.

You will help protect the store by acting as a visual deterrent, wearing a body worn camera, and supporting a safe, positive shopping experience. In collaboration with store teams and management, you will stand at the front of the store, greet customers, respond to requests, report suspicious activity, and document incidents.