Frontline Loss Prevention & Customer Care Associate II

The TJX Companies, Inc.; Brooklyn Center (MN); On-site; USD 18,000 - 26,000; Full time

Job summary

The TJX Companies, Inc. is seeking a Loss Prevention associate to support the District Loss Prevention Manager and store teams. You will act as a visible deterrent, wear a Body Worn Camera, and help maintain a safe customer experience at the front of the store in USA TJ Maxx District 1410.

The role emphasizes adherence to policies and effective collaboration with management. Candidates should have 0–2 years in retail or security, strong communication skills, and the ability to stand for long

Qualifications

• 0–2 years retail or security experience.
• Ability to stand for long periods of time.
• Strong verbal and written communication skills.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Job description

The TJX Companies, Inc. is seeking a Loss Prevention associate to support the District Loss Prevention Manager and store teams. You will act as a visible deterrent, wear a Body Worn Camera, and help maintain a safe customer experience at the front of the store in USA TJ Maxx District 1410.

The role emphasizes adherence to policies and effective collaboration with management. Candidates should have 0–2 years in retail or security, strong communication skills, and the ability to stand for long