Frontline Loss Prevention and Customer Service Associate

TJX; Michigan; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

HSA

Dental/vision

Life insurance

Paid holidays

Short/long term disability

Pet & legal insurance

Scholarship program

Adoption assistance

Job summary

HomeGoods at TJX Companies is hiring for a front-of-store associate to deter loss, greet customers with courtesy, and support store teams with safety and incident documentation. You will wear a Body Worn Camera, maintain professional posture at the front of the store, and coordinate with management for customer assistance and safety procedures.

Ideal candidates have strong communication, can work independently, and are able to stand for long periods.

Qualifications

• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Wear a Body Worn Camera as part of uniform.
• Greet customers with courtesy and respect.
• Respond to customer requests by directing to management or customer service.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a manager.
• Document incidents in AIIM Case Management.
• Adhere to Company Policy and Procedure.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand for long periods

Job description

HomeGoods at TJX Companies is hiring for a front-of-store associate to deter loss, greet customers with courtesy, and support store teams with safety and incident documentation. You will wear a Body Worn Camera, maintain professional posture at the front of the store, and coordinate with management for customer assistance and safety procedures.

Ideal candidates have strong communication, can work independently, and are able to stand for long periods.