Front-of-Store Customer Service & Loss Prevention Associate

The TJX Companies, Inc.; Louisville (KY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays

Job summary

The TJX Companies, Inc. is hiring for a Loss Prevention Associate to support store leadership in preventing shrink and ensuring a safe shopping environment. The role includes standing at the front of the store, using a Body Worn Camera, and collaborating with management to respond to incidents.

Strong communication, reliability, and the ability to work independently are essential. The position is onsite at a Kentucky location with competitive pay and a comprehensive benefits package.

Qualifications

• Strong verbal and written communication skills.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0–2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Skills

Strong verbal and written comm

Sound decision making

Initiative & independence

Time management

Stand for long periods

Retail or security experience (0-2 yrs

Job description

The TJX Companies, Inc. is hiring for a Loss Prevention Associate to support store leadership in preventing shrink and ensuring a safe shopping environment. The role includes standing at the front of the store, using a Body Worn Camera, and collaborating with management to respond to incidents.

Strong communication, reliability, and the ability to work independently are essential. The position is onsite at a Kentucky location with competitive pay and a comprehensive benefits package.