Frontline Lead & Key Holder — Open/Close Mastery

El Car Wash; Madison Heights (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

Free car washes

Job summary

El Car Wash in Madison Heights, MI is seeking a Key Holder to lead on-site operations. You will open and close the site, uphold cleanliness and safety standards, and provide real-time coaching to teammates to ensure exceptional customer experiences.

The role emphasizes independent decision-making when management is not on-site, strong communication, and a focus on growth. This position offers competitive hourly pay and comprehensive benefits, including training and advancement opportunities.

Qualifications

• Reliable attendance and dependability.
• Trustworthy with team and management.
• Comfortable opening/closing the site independently.
• Ability to coach peers and uphold standards.
• Customer-first mindset under pressure.
• Growth-oriented with leadership potential.
• Basic mechanical comfort; willing to troubleshoot.

Responsibilities

• Open and close the site with precision.
• Lead from the front to set cleanliness and safety standards.
• Make on-the-spot decisions when management isn't present.
• Coach teammates with real-time guidance.
• Resolve customer questions quickly and professionally.
• Communicate clearly with customers and staff.

Skills

Attendance

Trustworthiness

Site opening/closing

Coaching peers

Customer-first

Growth mindset

Mechanical comfort

Leadership experience

Job description

El Car Wash in Madison Heights, MI is seeking a Key Holder to lead on-site operations. You will open and close the site, uphold cleanliness and safety standards, and provide real-time coaching to teammates to ensure exceptional customer experiences.

The role emphasizes independent decision-making when management is not on-site, strong communication, and a focus on growth. This position offers competitive hourly pay and comprehensive benefits, including training and advancement opportunities.