Frontline HR Support Specialist

Cliff Castle Casino Hotel; Camp Verde (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Cliff Castle Casino Hotel is seeking a frontline HR support specialist to handle inquiries, onboarding, and records maintenance. You will process payroll deductions for gaming licenses and assist with essential HR programs.

The role requires organizational skills, basic HR system knowledge, and reliable daily attention to detail. Availability for all shifts is expected, including weekends and holidays, with a focus on guest-facing service and internal collaboration.

Qualifications

• Two (2) years’ clerical experience in an office required.
• Knowledge of Microsoft Office and HR database systems.
• Must be able to type 45 wpm.
• Must have excellent communication (written/verbal) skills.

Responsibilities

• Respond to team member inquiries regarding policies, procedures, and general HR matters.
• Assist with onboarding and offboarding processes, including documentation and orientation support.
• Maintain accurate team member records and update HR systems as needed.
• Submit payroll deductions for gaming licenses and shoes for crews.
• Monitor PAF and PDF dashboards daily to ensure processes are moving in a timely manner.
• Create PAFs in Paycom for all Additional Duties, Dual Rates, Reinstatements, and Demotions.
• Answer routine inquiries from internal and external sources on available positions, policies, and programs.
• Provide coverage by assuming responsibilities for Staffing, Benefits billing, Training, and Team Member Experience when necessitated by HR absences.
• Assist team members with Casino Essentials and Navigator programs.
• Assist with prep, set-up, and execution of special events.
• Perform clerical functions and prepare reports, as assigned.
• Perform other duties as assigned.

Skills

MS Office

HRIS

Typing 45 wpm

Communication

Education

HS Diploma

2-year Degree

Tools

HR databases

Payroll software

Job description

Cliff Castle Casino Hotel is seeking a frontline HR support specialist to handle inquiries, onboarding, and records maintenance. You will process payroll deductions for gaming licenses and assist with essential HR programs.

The role requires organizational skills, basic HR system knowledge, and reliable daily attention to detail. Availability for all shifts is expected, including weekends and holidays, with a focus on guest-facing service and internal collaboration.