HR Representative I

Paycom; Camp Verde (AZ); On-site; USD 22,000 - 25,000; Full time

Job summary

Cliff Castle Casino Hotel in Camp Verde, AZ, is seeking an HR Support professional to provide frontline HR services and handle personnel actions, onboarding/offboarding, and records maintenance. You will assist with basic recruitment tasks, maintain HR systems, and respond to inquiries, ensuring a smooth day-to-day operation and a positive member experience.

Responsibilities include processing payroll deductions for gaming licenses, managing PAFs in Paycom, and supporting staffing, benefits

Qualifications

• Knowledge of Microsoft Office and HR database systems.
• Must be able to type 45 wpm.
• Must have excellent communication (written/verbal) skills.
• Two (2) years' clerical experience in an office required.

Responsibilities

• Respond to team member inquiries regarding policies, procedures, and general HR matters.
• Assist onboarding and offboarding processes and orientation support.
• Maintain accurate team member records and update HR systems as needed.
• Submit payroll deductions for gaming licenses and shoes for crews.
• Monitor PAF and PDF dashboards daily to ensure processes are moving in a timely manner.
• Create PAFs in Paycom for all Additional Duties, Dual Rates, Reinstatements, and Demotions.
• Answer routine inquiries from internal sources on available positions, policies, and programs.
• Provide coverage by assuming responsibilities for Staffing, Benefits billing, Training, and Team Member Experience when necessitated by HR absences.
• Assist team members with Casino Essentials and Navigator programs.
• Assist with prep, set-up, and execution of special events.
• Perform clerical functions and prepare reports, as assigned.
• Perform other duties as assigned.

Skills

Typing 45 wpm

Excellent communication

MS Office

HR database systems

Education

HS Diploma

2-year degree preferred

Tools

Microsoft Office

HR database systems

Job description

Job Details

Job Location: 555 W MIDDLE VERDE RD - CAMP VERDE, AZ 86322, Position Type: Full Time, Education Level: None, Salary Range: $16.00 Hourly, Job Shift: Day, Job Category: Human Resources

Position Summary

Provide frontline HR support to team members, manages personnel action forms, performance discussion forms, and assists with basic recruitment tasks. This role ensures smooth day-to-day HR operations and contributes to a positive team member experience through responsive service and attention to detail.

Essential Duties

HR Support

• Respond to team member inquiries regarding policies, procedures, and general HR matters.
• Assist with onboarding and offboarding processes, including documentation and orientation support.
• Maintain accurate team member records and update HR systems as needed.
• Submit payroll deductions for gaming licenses and shoes for crews.
• Monitor PAF and PDF dashboards daily to ensure processes are moving in a timely manner.
• Create PAFs in Paycom for all Additional Duties, Dual Rates, Reinstatements, and Demotions.
• Answer routine inquiries from internal and external sources on available positions, policies, and programs.
• Provide coverage by assuming responsibilities for Staffing, Benefits billing, Training, and Team Member Experience (engagement) when necessitated by HR absences.
• Assist team members with Casino Essentials and Navigator programs.
• Assist with prep, set-up, and execution of special events.
• Perform clerical functions and prepare reports, as assigned.
• Perform other duties as assigned.

Recruitment Assistance

• Assist with resume screening as needed.
• Manage pre-employment processes including TGO/HR appointment set-up, onboarding documentation, and NH queue setup.
• Schedule lab work for all new hires and rehires.
• Assist Training Specialist with new hire orientation set-up and confirmations.
• Support onboarding tasks such as new hire paperwork, orientation logistics, and gaming licenses.

Qualifications

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

Required Education: HS Diploma Preferred Education: 2yr Degree

Work Experience:

• Two (2) years' clerical experience in an office required

Knowledge, Skills, and Abilities:

• Knowledge of Microsoft Office and HR database systems
• Must be able to type 45 wpm
• Must have excellent communication (written/verbal) skills.

Professional Licenses & Certifications Requirements:

• N/A

Must be 18+ years old and be available for all shifts, including weekends and holidays.

Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.

Must adhere to all Cliff Castle Casino Hotel policies and procedures.

Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.