Frontline Customer Experience Leader

The TJX Companies, Inc.; Atlanta (GA); On-site; USD 40,832,064 - 42,209,664; Full time

Job summary

The TJX Companies, Inc. is seeking team-oriented individuals at our HomeGoods location in Atlanta to promote a highly satisfactory customer experience and drive loyalty. This role supports training, cash handling, and safe store operations while aligning with company policies and performance goals.

Candidates should be reliable, adaptable, and capable of working in multiple store areas as needed, including evenings and weekends. Benefits and competitive pay are available.

Qualifications

• High School graduate or equivalent degree preferred.
• Flexible schedule including evenings and weekends.
• Able to lift heavy merchandise.
• Experience in coordinating or supervisory roles preferred.
• Strong customer service and communication skills.

Responsibilities

• Promotes a highly-satisfied customer experience.
• Drives loyalty through programs and initiatives.
• Trains and mentors Associates on policies and procedures.
• Manages cash controls and processes at the register.
• Maintains store cleanliness and merchandising standards.
• Assigns registers and coordinates breaks for coverage.
• Addresses customer concerns promptly.
• Supports safety and loss prevention policies.

Skills

Interpersonal skills

Customer service

Register handling

Coaching staff

Team member

Education

High school diploma or equivalent

Job description

The TJX Companies, Inc. is seeking team-oriented individuals at our HomeGoods location in Atlanta to promote a highly satisfactory customer experience and drive loyalty. This role supports training, cash handling, and safe store operations while aligning with company policies and performance goals.

Candidates should be reliable, adaptable, and capable of working in multiple store areas as needed, including evenings and weekends. Benefits and competitive pay are available.