Frontline Banking Support Specialist

Russian Standard Bank Limited Liability Company; Marshfield (WI); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

Forward Bank in Wisconsin is hiring a Customer Support Representative to join our Marshfield or Park Falls offices. You will be the first point of contact for customers by phone or email, handling requests with accuracy and professionalism.

The ideal candidate has a high school diploma or equivalent, strong customer service and communication skills, and comfort using online banking tools. Banking or call center experience is preferred, along with the ability to manage multiple tasks in a

Qualifications

• High school diploma or equivalent.
• Banking or call center experience preferred.
• Excellent customer service and communication skills.
• Strong computer skills with online banking experience.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Be the first point of contact for customer calls and emails.
• Handle customer inquiries and transactions via phone or email accurately and professionally.

Skills

Customer service

Communication

Digital banking

Multitasking

Education

High school diploma

Job description

Forward Bank in Wisconsin is hiring a Customer Support Representative to join our Marshfield or Park Falls offices. You will be the first point of contact for customers by phone or email, handling requests with accuracy and professionalism.

The ideal candidate has a high school diploma or equivalent, strong customer service and communication skills, and comfort using online banking tools. Banking or call center experience is preferred, along with the ability to manage multiple tasks in a