Banking Customer Service Specialist Open Accounts & Loans

Forward; Marshfield (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Forward Bank in Marshfield is seeking a Customer Service Representative to join our team and deliver exceptional service to banking customers. This full-time clerical role focuses on handling transactions, opening new accounts, and supporting consumer lending needs.

You will be the friendly first point of contact, ensuring accuracy, efficiency, and a positive customer experience in a fast-paced environment.

Qualifications

• Positive attitude with superior customer service and communication skills.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills, specifically with Microsoft Word and Excel.

Responsibilities

• Assist customers with banking transactions and service requests.
• Open new accounts and support consumer lending needs.
• Serve as the front-line face of Forward Bank, delivering exceptional service.

Skills

Customer service

Communication

Attention to detail

Cash handling

Multitasking

Tools

Microsoft Word

Excel

Job description

Forward Bank in Marshfield is seeking a Customer Service Representative to join our team and deliver exceptional service to banking customers. This full-time clerical role focuses on handling transactions, opening new accounts, and supporting consumer lending needs.

You will be the friendly first point of contact, ensuring accuracy, efficiency, and a positive customer experience in a fast-paced environment.