Customer Service Representative

Forward; Marshfield (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Forward Bank in Marshfield is seeking a Customer Service Representative to join our team and deliver exceptional service to banking customers. This full-time clerical role focuses on handling transactions, opening new accounts, and supporting consumer lending needs.

You will be the friendly first point of contact, ensuring accuracy, efficiency, and a positive customer experience in a fast-paced environment.

Qualifications

• Positive attitude with superior customer service and communication skills.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills, specifically with Microsoft Word and Excel.

Responsibilities

• Assist customers with banking transactions and service requests.
• Open new accounts and support consumer lending needs.
• Serve as the front-line face of Forward Bank, delivering exceptional service.

Skills

Customer service

Communication

Attention to detail

Cash handling

Multitasking

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Full Time Clerical Marshfield, Marshfield, WI, US

Here’s your opportunity to join the Forward Family of Providers!

Forward Bank in Marshfield seeks an outgoing, service-oriented individual for a full time Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions.

This position will begin their banking career providing high level service for banking transactions. The successful candidate will be able to grow with our organization and further develop their banking knowledge and expertise, opening new accounts and assisting customers with consumer lending needs.

Qualifications:

• Positive attitude with superior customer service and communication skills
• Strong attention to detail and accuracy in cash-handling
• Good computer skills, specifically with Microsoft Word and Excel software applications
• Ability to manage multiple tasks in a fast-paced environment

Join our team and help us live our mission…To Move Our Communities FORWARD!