Customer Service Representative

Russian Standard Bank Limited Liability Company; Marshfield (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Forward Bank in Marshfield is seeking an outgoing, service-oriented Customer Service Representative to greet banking customers and handle a range of financial transactions. You will start by delivering high-level service, with opportunities to grow banking knowledge, open new accounts, and assist customers with consumer lending needs in a fast-paced environment.

The role emphasizes accuracy in cash handling, strong communication, and teamwork to support smooth branch operations and customer

Qualifications

• Positive attitude with superior customer service and communication skills.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills, specifically with Microsoft Word and Excel software applications.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide exceptional service to banking customers and assist with financial transactions.
• Assist with opening new accounts and consumer lending needs.

Skills

Positive attitude and customer service

Attention to detail

Cash-handling accuracy

Communication skills

Multitasking

Tools

Microsoft Word

Excel

Job description

Here’s your opportunity to join the Forward Family of Providers!

Forward Bank in Marshfield seeks an outgoing, service-oriented individual for a full time Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions.

This position will begin their banking career providing high level service for banking transactions. The successful candidate will be able to grow with our organization and further develop their banking knowledge and expertise, opening new accounts and assisting customers with consumer lending needs.

Qualifications:

• Positive attitude with superior customer service and communication skills
• Strong attention to detail and accuracy in cash-handling
• Good computer skills, specifically with Microsoft Word and Excel software applications
• Ability to manage multiple tasks in a fast-paced environment

Join our team and help us live our mission To Move Our Communities FORWARD!