Frontline Banking Specialist: Grow Relationships

Woodforest National Bank; Joliet (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Woodforest National Bank is looking for a Banker to serve as a frontline ambassador, building retail customer relationships through exceptional service and proactive product recommendations. You will model the Woodforest Experience with ownership, service, community and integrity in every customer and team interaction.

This role emphasizes helping others in a fast-paced retail environment, with opportunities to grow through coaching, training, and support for digital banking tools.

Qualifications

• Minimum of 2 years in retail sales or customer service.
• Strong communication and interpersonal skills are essential.
• Willingness to learn banking products and services.

Responsibilities

• Identify customer needs and promote appropriate banking solutions.
• Deliver friendly, proactive service and drive retail sales and referrals.
• Process transactions accurately and open accounts in compliance with policies.
• Support digital banking tools and maintain a professional branch presence.

Skills

Customer service

Communication

Problem solving

Sales

Adaptability

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is looking for a Banker to serve as a frontline ambassador, building retail customer relationships through exceptional service and proactive product recommendations. You will model the Woodforest Experience with ownership, service, community and integrity in every customer and team interaction.

This role emphasizes helping others in a fast-paced retail environment, with opportunities to grow through coaching, training, and support for digital banking tools.