Frontline Banking Services Specialist

Citigroup Inc.; New York (NY); Presencial; USD 42 000 - 52 000; Tempo parcial

Resumo da oferta

Citigroup Inc. in Bronx, NY is seeking an entry-level Teller to support branch operations, delivering client-facing services and processing transactions under supervision. The role focuses on high-quality service and helping generate revenue by offering suitable solutions.

You will handle cash deposits and withdrawals, educate clients on digital banking, follow policies, and protect assets. The position emphasizes accuracy, teamwork, and strong communication while meeting client needs.

Qualificações

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsabilidades

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to safeguard assets.
• Ensure client needs are met and manage issues, escalating as needed.
• Maintain knowledge of client accounts and products; provide exceptional client experience.
• Assess risk in business decisions, uphold compliance, and report control issues.

Conhecimentos

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Formação académica

High School diploma

Descrição da oferta de emprego

Citigroup Inc. in Bronx, NY is seeking an entry-level Teller to support branch operations, delivering client-facing services and processing transactions under supervision. The role focuses on high-quality service and helping generate revenue by offering suitable solutions.

You will handle cash deposits and withdrawals, educate clients on digital banking, follow policies, and protect assets. The position emphasizes accuracy, teamwork, and strong communication while meeting client needs.