Frontline Banking Associate: Customer Solutions

Citi; New York (NY); Vor Ort; USD 42.000 - 52.000; Teilzeit

Benefits dieser Stelle

Medical, dental & vision

401(k)

Paid time off

Zusammenfassung

Citi in Bronx, NY is seeking an entry-level Teller to assist with branch activities and provide client-facing services. You will handle cash, process transactions, and identify referral opportunities to support branch revenue goals.

Responsibilities include educating clients on digital banking, adhering to policies, and maintaining knowledge of accounts and products. Part-time role with a competitive benefits package from Citi.

Qualifikationen

• Customer service and sales experience preferred.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work in a team oriented environment.

Aufgaben

• Serve as the first point of contact for Citi clients with friendly and efficient service.
• Perform banking transactions, manage cash, deposits, and vault cash.
• Identify referral opportunities based on client’s financial goals.
• Educate clients on Citi digital and self-service options.
• Adhere to bank policies and regulatory procedures to ensure safety.
• Meet client needs and manage issues, escalating as needed.
• Maintain knowledge of client accounts and products.
• Deliver exceptional client experience and meet metrics.
• Assess risk in business decisions and protect Citi and assets, with compliance.

Kenntnisse

Sales and customer service experience

Money handling experience

Problem solving

Communication skills

Teamwork

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Citi in Bronx, NY is seeking an entry-level Teller to assist with branch activities and provide client-facing services. You will handle cash, process transactions, and identify referral opportunities to support branch revenue goals.

Responsibilities include educating clients on digital banking, adhering to policies, and maintaining knowledge of accounts and products. Part-time role with a competitive benefits package from Citi.