Branch Teller: Front‑Line Customer Service & Transactions

Citigroup Inc.; Newark (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Citigroup Inc. is seeking an entry-level Teller to support branch operations and provide day-to-day client services.

You will handle transactions, cash management, and help drive revenue by offering appropriate solutions in partnership with the Customer Service function. You will serve as the first point of contact for Citi clients, perform accurate banking transactions, educate clients on digital tools, and follow all policies to protect client and bank assets while delivering exceptional

Qualifications

• High School diploma or equivalent required.
• Previous sales and customer service experience preferred.
• Money handling experience preferred.
• Strong problem solving and communication skills.
• Ability to work well in a team.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly and efficient customer service.
• Perform banking transactions and manage cash for the branch, including vault cash where applicable.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service tools offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to safeguard assets and ensure compliance.

Skills

Customer service

Money handling

Sales experience

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Teller to support branch operations and provide day-to-day client services.

You will handle transactions, cash management, and help drive revenue by offering appropriate solutions in partnership with the Customer Service function. You will serve as the first point of contact for Citi clients, perform accurate banking transactions, educate clients on digital tools, and follow all policies to protect client and bank assets while delivering exceptional