Part-Time Banking Associate: Service, Cash & Sales

Citi; New York (NY); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Life and disability insurance

Wellness programs

Paid time off

Job summary

The Teller position at Citi in Bronx, NY, is an entry-level role focused on delivering high-quality client services and processing transactions in a branch setting.

You'll handle cash, assist customers with product information, and contribute to a positive branch experience while adhering to policies and regulatory requirements. The role emphasizes teamwork, efficiency, and compliance in daily operations.

Qualifications

• Previous relevant experience in a customer service or retail environment.
• Demonstrated sales and customer service experience.
• Money handling experience and accuracy in processing transactions.
• Strong problem solving and communication skills for client interactions.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and vault cash maintenance.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures for safety of client and bank assets.
• Ensure client needs are met and manage issues, escalating as needed.
• Maintain knowledge of client accounts and Citi products and services.
• Support a high-quality client experience measured by branch metrics and compliance.

Skills

Previous relevant experience

Sales and customer service

Money handling

Problem solving and communication

Teamwork

Education

High School diploma or equivalent

Job description

The Teller position at Citi in Bronx, NY, is an entry-level role focused on delivering high-quality client services and processing transactions in a branch setting.

You'll handle cash, assist customers with product information, and contribute to a positive branch experience while adhering to policies and regulatory requirements. The role emphasizes teamwork, efficiency, and compliance in daily operations.