Customer-Focused Banking Teller

Citigroup Inc.; New York (NY); On-site; USD 41,600 - 51,960; Part time

Job summary

Citigroup Inc. is seeking an entry-level Teller in Bronx, NY to support branch activities and deliver high quality client services. You will process transactions, handle cash, and educate clients on digital banking options while identifying opportunities to introduce Citi products.

The role emphasizes risk awareness and compliance with bank policies. The position is part-time, based in the Bronx, with a salary range shown for full-time roles and prorated for part-time hours.

Qualifications

• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform banking transactions including managing cash supply, deposits, and vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to ensure safety of assets.
• Meet client needs and manage issues, escalating as needed.
• Maintain knowledge of client accounts and products.

Skills

Sales experience

Customer service

Money handling

Problem solving

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Teller in Bronx, NY to support branch activities and deliver high quality client services. You will process transactions, handle cash, and educate clients on digital banking options while identifying opportunities to introduce Citi products.

The role emphasizes risk awareness and compliance with bank policies. The position is part-time, based in the Bronx, with a salary range shown for full-time roles and prorated for part-time hours.