Frontline Banking Service Specialist

People's Bank of Commerce; United States; Remote; USD 38,000 - 46,000; Full time

Job summary

People's Bank of Commerce in Medford, Oregon seeks a Customer Service Specialist I to provide front-line transactional support, respond to inquiries, and guide customers toward suitable bank products. You will handle routine teller transactions, assist with loan inquiries, and work under supervision to build cash handling and customer relationship skills in a community-focused environment.

As part of the branch team, you’ll contribute to daily operations, follow policies, and participate in

Qualifications

• Minimum of 2 years' experience with cash handling.
• Computer skills including basic MS Office (Word, Excel, Outlook).
• High school diploma or GED required.
• Provide friendly, accurate customer service and clear communication.

Responsibilities

• Provide front-line, courteous service per standards; respond to calls, emails, and messages.
• Process routine teller transactions and cash handling with accuracy.
• Assist customers with loan inquiries and payments; handle wire transfer requests under supervision.
• Promote bank products based on customer needs and refer to partners when appropriate.

Skills

Cash handling

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

People's Bank of Commerce in Medford, Oregon seeks a Customer Service Specialist I to provide front-line transactional support, respond to inquiries, and guide customers toward suitable bank products. You will handle routine teller transactions, assist with loan inquiries, and work under supervision to build cash handling and customer relationship skills in a community-focused environment.

As part of the branch team, you’ll contribute to daily operations, follow policies, and participate in