Senior Bank Customer Service & Teller Specialist

People's Bank of Commerce; Ashland (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

People’s Bank of Commerce in Medford, OR is seeking a Customer Service Specialist III to provide advanced clerical and customer service support, assist teller operations, and handle safe deposit duties while promoting bank products.

You will resolve routine issues, review reports, and help ensure branch efficiency and compliance, delivering prompt, courteous service to customers and supporting business growth.

Qualifications

• Minimum 2-year experience with cash handling.
• Strong communication and organizational skills.
• Proficient in MS Office applications (Word/Excel/Outlook).
• Ability to handle sensitive customer information with discretion.

Responsibilities

• Provide consistent, friendly service and respond to inquiries.
• Support teller operations and balance cash drawer.
• Process routine transactions and verify deposits/payments.
• Assist with safe deposit duties and branch documentation.
• Collaborate with teams to resolve operational issues.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Ten-key by touch

Job description

People’s Bank of Commerce in Medford, OR is seeking a Customer Service Specialist III to provide advanced clerical and customer service support, assist teller operations, and handle safe deposit duties while promoting bank products.

You will resolve routine issues, review reports, and help ensure branch efficiency and compliance, delivering prompt, courteous service to customers and supporting business growth.