Banking Teller: Customer Service and Digital Banking

Citigroup; New York (NY); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability보험

Wellness programs

Job summary

Citigroup in Bronx, NY is seeking a Part-time Branch Service professional to deliver friendly customer service, handle cash and deposits, and promote Citi’s digital and self-service options. You will identify referral opportunities and ensure compliance with policies and procedures while maintaining strong product knowledge.

The role emphasizes accuracy in banking transactions, risk awareness, and delivering an exceptional client experience within a team-driven environment.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform banking transactions including managing cash supply, deposits, and maintaining branch vault cash.
• Identify referral opportunities based on financial goals.
• Educate clients on Citi digital and self-service options.
• Adhere to bank policies and regulatory procedures to safeguard assets.
• Meet client needs and escalate issues as needed.
• Maintain knowledge of client accounts and products.

Skills

Sales experience

Customer service

Money handling

Problem solving

Team player

Education

High School diploma or equivalent

Job description

Citigroup in Bronx, NY is seeking a Part-time Branch Service professional to deliver friendly customer service, handle cash and deposits, and promote Citi’s digital and self-service options. You will identify referral opportunities and ensure compliance with policies and procedures while maintaining strong product knowledge.

The role emphasizes accuracy in banking transactions, risk awareness, and delivering an exceptional client experience within a team-driven environment.