Customer-First Bank Teller & Service Specialist

Citigroup Inc.

New York (NY)

On-site

USD 42,000 - 52,000

Part time

4 days ago

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Job summary

Citigroup Inc. is seeking a part-time Teller in Bronx, NY to support branch operations and deliver high-quality client service. You will handle routine banking transactions, assist customers with product referrals, and promote digital self-service options while maintaining compliance and risk controls.

The role emphasizes accurate cash handling, customer engagement, and teamwork within a Citi branch environment in New York.

Qualifications

Previous relevant experience preferred.
Demonstrated sales and customer service experience.
Money handling experience.
Effective problem solving and communication skills.
Ability to work well in a team oriented environment.

Responsibilities

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
Perform accurate banking transactions including managing cash for the branch and deposits.
Identify referral opportunities for new products based on clients' financial goals.
Educate clients on digital and self-service options offered by Citi.
Adhere to bank policies and regulatory procedures to safeguard assets.
Address client needs and escalate issues as needed to ensure satisfaction.
Maintain knowledge of client accounts and available products and services.
Deliver an exceptional client experience and uphold safe, compliant branch operations.