Front/Service Shift Lead

Tokyo Joes; Wheat Ridge (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free shift meal

50% off on days off

Sick pay

Health/Dental/Vision after 1 year

Referral bonuses

Unlimited growth potential

DailyPay

401K

Job summary

Tokyo Joes seeks a Service Lead to guide Front of House on shift, delivering energetic, quality service and maintaining cleanliness. You will open and close shifts, lead a team through positive communication and delegation, and ensure guest satisfaction while handling cash and safety standards.

This role supports a busy kitchen with Service and Sushi stations and emphasizes teamwork. Successful candidates will be 18+ with a positive attitude, strong communication, and a commitment to quality and

Qualifications

• Lead Front of House on shift with emphasis on quality service and cleanliness.
• Strong communication to manage team and guests.
• Ability to lead by example and delegate tasks effectively.

Responsibilities

• Create positive guest and team member experiences with a fun, energetic vibe.
• Deliver quality food with great presentation in a timely manner.
• Open and close the restaurant.
• Manage others through positive communication, teamwork, and delegation.
• Cash handling and financial responsibilities.
• Safeguard food, team members, and guest safety.
• Handle crisis situations and resolve guest concerns.
• Maintain cleanliness and upkeep of the restaurant and equipment.
• Enforce company policies and procedures.
• Master menu portions and allergens.
• Work Service and Sushi stations proficiently.

Skills

Guest service

Communication

Leadership

Job description

SERVICE LEAD

A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18+ years old.

Responsibilities:

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Benefits:

• Free shift meal, 50% off on your days off
• flexible schedule
• sick pay
• Health/Dental/Vision insurance is available after 1 year of full-time employment
• Referral bonuses
• Unlimited growth potential
• DailyPay
• 401K

We are committed to a menu with great nutritional integrity and believe strongly that when you Eat Good you Feel Good.
Our aim is to always be respectful to your wallet & your time, without compromising quality & service. The goal is to have you feeling… Revived, Refueled & Reenergized.
We do this with Great Food, Great Service & Great Vibe.
Born in Colorado, now raising in Arizona.