Front/Service Shift Lead

Tokyo Joes; Union (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free shift meal

50% off on days off

Flexible schedule

Sick pay

Health/Dental/Vision insurance after 1

Referral bonuses

Unlimited growth potential

DailyPay

401K

Job summary

Tokyo Joes is seeking a Service Lead to supervise Front of House operations on shift in a Colorado restaurant. You will create a positive guest and team experience, manage service flow, and maintain cleanliness and safety standards.

Join a team focused on quality, presentation, and timely service with opportunities for growth. Must be 18+ with strong communication and leadership abilities to thrive in a dynamic environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Proven ability to lead and motivate a front-of-house team.
• Comfortable handling high-volume service and shift management.

Responsibilities

• Lead Front of House operations on shift to ensure quality service.
• Collaborate with team to deliver high-quality food presentations on time.
• Open and close restaurant duties and supervise staff.
• Delegate tasks and coach team members to meet standards.
• Handle cash and manage POS processes accurately.
• Ensure guest, team, and food safety at all times.
• Resolve guest concerns and manage crises calmly.

Skills

Communication

Leadership

Teamwork

Customer service

Job description

SERVICE LEAD

A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18+ years old.

Responsibilities:

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Benefits:

• Free shift meal, 50% off on your days off
• flexible schedule
• sick pay
• Health/Dental/Vision insurance is available after 1 year of full-time employment
• Referral bonuses
• Unlimited growth potential
• DailyPay
• 401K

We are committed to a menu with great nutritional integrity and believe strongly that when you Eat Good you Feel Good.
Our aim is to always be respectful to your wallet & your time, without compromising quality & service. The goal is to have you feeling… Revived, Refueled & Reenergized.
We do this with Great Food, Great Service & Great Vibe.
Born in Colorado, now raising in Arizona.