Front/Service Shift Lead

Tokyo Joes; Brittains Corner (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free shift meal

50% off on your days off

Flexible schedule

Sick pay

Health/Dental/Vision insurance after 1

Job summary

Tokyo Joes is seeking a Service Lead to supervise Front of House on shift, ensuring quality, service, and cleanliness. The role emphasizes positive vibes, excellent communication, and team leadership.

The ideal candidate will be able to open and close the restaurant, manage others with delegation, and ensure guest satisfaction while upholding safety and allergen standards.

Qualifications

• Experience leading Front of House operations on shift.
• Strong communication and positive vibe.
• Must be 18+ years old.

Responsibilities

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Skills

Positive communication

Team leadership

Cash handling

Service and Sushi proficiency

Job description

SERVICE LEAD

A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18+ years old.

Responsibilities:

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Benefits:

• Free shift meal, 50% off on your days off
• flexible schedule
• sick pay
• Health/Dental/Vision insurance is available after 1 year of full-time employment
• Referral bonuses
• Unlimited growth potential
• DailyPay
• 401K

We are committed to a menu with great nutritional integrity and believe strongly that when you Eat Good you Feel Good.
Our aim is to always be respectful to your wallet & your time, without compromising quality & service. The goal is to have you feeling… Revived, Refueled & Reenergized.
We do this with Great Food, Great Service & Great Vibe.
Born in Colorado, now raising in Arizona.